Henry Outfitters Return Policy

At Henry Outfitters, we aim for complete customer satisfaction. If you are not fully satisfied with your purchase, we offer a straightforward return policy to make the process easy.

Return Eligibility

• Return Window: Returns are accepted within 30 days of purchase.
• Eligible Items: All items, except for customized products such as Personalized Receiver Covers for Golden Boy and Golden Boy Silver rifles, are eligible for return.
• Condition: Returned items must be unused and in their original packaging.
• Return Authorization: To start a return, please obtain authorization by contacting our customer service team.
  
  

Return Options

• Refunds and Exchanges: Eligible returns can receive a full refund to the original payment method or an exchange, when appropriate.
  
  

Return Shipping

• Henry Outfitters Responsibility: If the reason for the return is due to an error on our part, we will cover the return shipping costs and provide a prepaid return label.
• Customer Responsibility: If the return is for reasons other than Henry Outfitters’ error, customers are responsible for return shipping costs and may select the carrier and service level of their choice.
  
  

Refund Processing

• Timeline: Refunds will be processed to the original payment method within 5 business days of receiving the return.
  
  

International Returns

• International orders are eligible for return under this policy and follow the same terms as domestic orders.
  
  

Contact for Returns

To start your return, please contact us at 844-451-1899 or by email at mark@henryusa.